You can reach us by email at info@linqus.com or by phone at +43 5532 8487-57. For personal meetings, our location at Doris-Haberl-Ring 79 is available. We respond to email inquiries within 24 hours, and to calls usually immediately during business hours.

For standard inquiries, the response time is a maximum of 24 hours. We handle critical disruptions within 4 hours. Our SLA includes a resolution rate of 95% within the first 48 hours. All information applies to business days from Monday to Friday.

Yes, our FAQ page contains answers to the most common questions about setup, integration, and troubleshooting. You will find step-by-step guides and brief explanations of our digital solutions. Access is available at any time without registration.

After your inquiry, we review your request and get back to you within one business day. In the first conversation, we clarify your goals, the scope of support, and the next steps. If necessary, we schedule a brief technical check to find the right solution for your environment.

Our standard support is available Monday to Friday, 8:00 AM to 6:00 PM. For urgent cases, we offer a paid 24/7 on-call service. The terms are discussed individually as part of your service agreement.